FAQs

Note

  • Email is our preferred way of communication. Support or Technical queries are handled by email only.
  • Phone is for sales or order tracking related queries, available during working hours
  • Pricing on site are final based on quantity discounts. There are no separate educational or dealer pricing
  • Leadtime We try our best to ship your order same working day if ordered by 4 PM, else we ship by next day.
  • I have just placed an order, When do I get courier details?
    Around 7 PM you will get email containing courier details you can track.
  • Want to Buy directly from office?
    Yes, Please visit us during office hours with product code and quantity required to pickup.
  • Do you have any dealers in my city?
    As per our business model, we have decided to sell directly to customers without dealers. You can place order on website and we will send courier to your address.
  • Do I need credit card to place order?
    No, You do not need credit card or online bank to place order. You can instead use payment option as bank NEFT transfer once order is created.
  • Can you customize your products to suit my needs?
    You can email us your drawing for custom manufacturing.